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Policies

Attendance policies designed for consistent, effective care

We want every patient to receive the highest quality therapy. These policies keep your plan on track and ensure our schedule stays available for those who need it.

Attendance Policies

Clear guidelines to support your progress

Regular attendance at scheduled appointments is essential for effective treatment and optimal recovery. Please review the details below before your next visit.

Attendance Expectations

  • Timeliness: Patients are expected to arrive on time for their scheduled appointments. Arriving late may result in a shortened session or rescheduling.
  • Consistency: Regular attendance is crucial for progress. We recommend attending all scheduled sessions as prescribed by your therapist.

Rescheduling & Cancellations

  • If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance.
  • Please cancel or reschedule by contacting us via phone or email.
  • Late Cancellations: After three late cancellations, a fee of $160 will be charged to your account, and you will need to call the office to schedule any future appointments starting the week of the date requested. (If you want to schedule on a Tuesday, Wednesday, Thursday, or Friday, you will need to call on Monday. If you’d like a Monday appointment, you may call Friday before or morning of to see if appointments are available.)

No-Show Policy

  • A “no-show” occurs when a patient fails to attend a scheduled appointment without prior notification.
  • First No-Show: A fee of $160 will be charged to your account.
  • Second No-Show: A fee of $160 will be charged, and you will need to call our office to schedule any future appointments for the remainder of your treatment.
  • Third No-Show: A fee of $160 will be charged, resulting in a month-long break from appointment scheduling. After this period, you may resume scheduling appointments with us.

Emergency Situations

  • We understand that emergencies can occur. If you miss an appointment due to an unforeseen circumstance, please contact us as soon as possible to discuss your situation.

Commitment to Care

  • Our commitment is to provide you with the best care possible. Your attendance is vital for your treatment plan’s success, and we appreciate your cooperation.

Acknowledgment

  • By scheduling an appointment with us and signing a physical copy of this form upon your appointment date, you acknowledge that you have read and understand this attendance policy.

Questions?

We’re here to help you stay on track

Reach out anytime if you need clarification or support around scheduling. We’re committed to making your therapy journey smooth and stress-free.

Phone: 406-290-9909

Email: rachel@scolialignpt.com

Please read our attendance policy in full prior to your appointment.

Ready for your next visit?

Following these policies helps us deliver the best care possible. We can’t wait to see you.